- Group Ticket Sales
- Benefits and Programs
- Special Events
- FAQs
- Group Sales
Referral Form - Group Sales Survey
Quick Tip
Bag check – All bags (camera bags, purses, backpacks, etc) will be subject to search upon entering EnCana Events Centre. Please have your bag ready for search before you get to the turnstiles to accelerate the process.
Group Ticket Sales - FAQS
Frequently asked Questions
Q) What is a Group?
A) group is 10-20 or more (depending on the event). Groups consist of friends and neighbors, business associates, members of a church, bowling leagues, alumni groups, teachers and students, firefighters, police officers or EMS workers, doctors and nurses, sports fans, Boy Scouts, Girl Scouts, sales teams, classmates, soul mates, joggers, etc.
Q)Group Savings?
A)By getting a group together, your group will receive special discounts and the best available seating to most of our family and sports entertainment. Groups usually save between $2 and $7 per ticket depending on the event!
Q)Advanced Notice?
A)Your group will receive information on shows in advance of the public. This gives your group an opportunity to purchase seats during the pre-sale and before they go on sale to the public!
Q)How to Book Your Group?
A)Simply give the Group Sales Department a call for dates, times and prices of the event your group is interested in and we will personally help you plan a group outing, provide the best available seating, help you get the appropriate seats for your group, and save you money.
Q)Personal Service?
A)Our Group Sales Department has vast experience working with groups like yours and they will personally see to it that your visit to the EnCana Events Centre is the best that it can be.
Q)Additional Incentives?
A)There may be an exclusive group clinic and meet & greet with a character from the show or sports event.
Q)How to Contact Us?
A)The EnCana Events Centre has it all - family entertainment,
great food, ample parking and a safe and secure environment. If you haven't
seen the EnCana Events Centre, give us a call, we'd love to show you around.
Contact us to reserve tickets for your group today! Phone 250-782-7440
Q)When Should we Arrive for the Show/Event?
A)Doors open one hour prior to the event, so you can arrive anytime after that. If there is an exclusive "groups only" pre-show event, you will be notified of the appropriate time to arrive. This is subject to each event.
Q)What is the Deadline for Ordering Group Tickets?
A)Depends on the show, ask for details.
Q)How do we Pay for our Group Ticket Order?
A)Call, email or fax your order to the Group Sales Department.
All major credit cards are accepted. Cheque should be made payable to
the EnCana Events Centre for events and must be received no later than
2 weeks before show date to be accepted. In-person payments must be scheduled
in advance.
Q)What is your policy on refunds, exchanges, or lost tickets?
A)We are sorry, but tickets cannot be refunded, canceled or exchanged.
Q)What age does a child need to be to be admitted free?
A)Children under 12 months old are admitted free, and can sit on an adult's lap.
Q)How Much is Parking?
A)Parking fees are included in each ticket price.
Did You Know.....
The members of the Days Inn MyEntertainment get information on upcoming events FIRST before anyone else? That means hard to get concert tickets become available to MyEntertainment Members. Maybe its time you checked it out! Click Here!
